Privacy Policy
Last Updated: January 22, 2025
At Quoinlock, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Account information (name, email address, password)
- Book listing information and ISBNs
- Payment and billing information
- Communication preferences
- Any other information you choose to provide
1.2 Automatically Collected Information
When you access our Services, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Log data (access times, error logs)
1.3 Third-Party Data
We collect publicly available information about book listings from online retail sites to provide our monitoring services.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Services
- To monitor book listings across retail sites on your behalf
- To process payments and manage subscriptions
- To communicate with you about your account and our Services
- To send you updates, newsletters, and marketing communications (with your consent)
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations
- To analyze usage patterns and improve user experience
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Customer support tools
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers
If Quoinlock is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can request that we correct inaccurate information
- Deletion: You can request that we delete your personal information
- Data Portability: You can request a copy of your data in a structured format
- Opt-out: You can opt-out of marketing communications at any time
- Withdraw Consent: You can withdraw consent where we rely on consent to process your data
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to these locations.
11. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt-out of the sale of personal information.
12. GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include consent, contract performance, legal obligations, and legitimate interests.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@quoinlock.com
Address: [Your Business Address]
15. Data Protection Officer
If required by applicable law, we have appointed a Data Protection Officer. You can contact our Data Protection Officer at: dpo@quoinlock.com